Share the Article: 1. The Router lets you access the Internet through its four switched ports. What should I do if my computer cannot connect to the Internet? Follow these instructions until you computer can connect to the Internet: Step 1: Make sure the Router is powered on. The Power LED should be green and not flashing. Step 2: If the Power LED is flashing, then power off all your network devices, including your modem, Router and computers.
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You need to try again to reset the router to factory defaults. To reset your router to factory defaults, use the following procedure: 1 Power down all computers, the router, and the modem, and unplug them from the wall. A black DOS box will appear. Enter the following: "ping You will see 3 or 4 lines that start either with "Reply from Leave the user name blank, and in the password field, enter "admin" with no quotes.
This will take you to your router setup page. Note the version number of your firmware usually listed near upper right corner of screen. Exit your browser. If you get this far without problems, try the setup disk or setup the router manually, if you prefer , and see if you can get your router setup and working.
If you cannot get "Reply from If you get a reply in step 9, but cannot complete step 10, then either your router is dead or the firmware is corrupt. In this case, use the Linksys tftp. After reloading the firmware, repeat the above procedure starting with step 1.
Also, if you get any error messages, copy them exactly and report back. Please let me know how things turn out for you.
BEFSR41- Firmware Update